FAQ
Frequently Asked Questions:
What happened to Hwy 55 Storage?
We chose to rebrand the facility to better connect with the community and reflect the direction we’re taking under new ownership. The new identity represents our commitment to enhancing the property, improving service, and creating a more positive experience for our tenants.
Where is Trailhead Storage located?
Trailhead Storage is conveniently located just off Highway 55 at:
27 Coho Lane
Donnelly, ID 83638
Our location offers easy access for residents and businesses in Donnelly, McCall, Cascade, and surrounding areas.
Do I have to commit to a long-term lease?
No. We offer flexible month-to-month rental options, so you can store your belongings for as little or as long as you need. There are no long-term commitments required.
How do I pay my storage bill?
Paying your bill is quick and convenient. You can:
- Pay online using a debit, credit card, or ACH (check options also available)
- Set up automatic payments (autopay) for hassle-free billing
- Contact the facility manager if you need assistance.
What is required to rent a storage unit with Trailhead Storage?
To rent a unit, you’ll need a valid government-issued photo ID, such as:
- Driver’s license
- Passport
- State-issued ID
Are there any items I cannot store?
For safety and compliance reasons, the following items are not permitted in storage units:
- Perishable food items or plants
- Animals or living creatures
- Stolen or illegal items
- Flammable, hazardous, or combustible materials
- Liquids of any kind
- Space heaters or other compact heating devices
If you’re unsure about a specific item, please contact us before storing it.
What security features does Trailhead Storage offer?
Your peace of mind matters to us. Our facility includes:
- Fully fenced property
- Gated entry with individual keypad access
- 24-hour video surveillance
- Well-lit and professionally maintained grounds